Hopeless Records is looking for an Operations Manager to join our growing team! This role is part of the operations department and is responsible for helping manage our physical production and logistics worldwide. Strong attention to detail, excellent problem-solving skills, and ability to work under pressure and strict deadlines is imperative. The position is full-time hybrid based in the Company’s headquarters office in Van Nuys, CA.

Role Description

• Ordering/overseeing physical production for all catalog represses (CD, LP, etc.) 

• Working with designers on re-templating / re-creating artwork from existing physical goods, archival files, etc., in addition to creating digital mock-ups

• Ensure all production materials are created to production spec, accurate, and error-free

• Assign ISRCs and UPCs, create barcodes and catalog #s 

• Communicating deadlines and keeping all departments and artist teams informed 

• Work closely with Sales and Product Management teams on ensuring product is set up correctly with accurate product info and pricing everywhere 

• Coordinate shipping with distributors (requesting POs, meeting their specs) and ensure delivery of product/share tracking info when available

• Additional tasks in the Operations Department as needed including occasional shipping and receiving, warehouse organization, storage, metadata management, file delivery, etc.

 Requirements

• 2 to 3 years of relevant experience working in the music industry, preferably at a record label, distributor, or manufacturer

• Working knowledge of Photoshop, Illustrator, InDesign, and Acrobat necessary, graphic design skills preferred

• Basic audio recording knowledge and familiarity with pro tools/logic/garage band are a plus

• Excellent problem-solving skills and ability to maintain a positive attitude under pressure and strict deadlines

• Must have strong organizational skills with keen sense of attention to detail

• Music lover that is enthusiastic about helping bands achieve success

Compensation

Competitive salary, incentive and benefits will be offered, commensurate with the role and the final hire’s experience.  Depending on the knowledge, skills, abilities, experience, education, network and location of the final hire, the base salary is anticipated at an annual rate for a Los Angeles residence in the range of $50,000 - $67,000. 

Equal Opportunity & DEI

Hopeless Records is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.  Further, the company strives to create a diverse, welcoming, equitable and inclusive environment for all applicants, employees, member companies and partners.

Contact

To apply or recommend a qualified candidate, please send a resume and cover letter to jobs@hopelessrecords.com  and include “Operations Manager” in the subject line.

Disclaimer

The job description above is intended to set forth the general nature of the work that will be expected of the person who takes on this role. The job description is not, however, meant to be construed as an exhaustive list of all the duties and responsibilities required for this role.  From time to time, all personnel may be required to perform duties outside their normal responsibilities as needed.